Every appliance repair company in Austin loses jobs to missed calls — on ladders, under sinks, driving between sites. FrontDesk is the fix: an AI receptionist trained on your services and prices that answers instantly, every time, day or night.
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A dead refrigerator with $300 of groceries inside doesn't wait for a callback. Appliance repair lives on same-day and next-day bookings, but most shops are a technician-owner who can't answer while diagnosing a compressor. Meanwhile the manufacturer hotlines and big-box service desks answer instantly.
Austin's tech-fueled growth has pushed new subdivisions out through Cedar Park, Round Rock, and Pflugerville, with the Hill Country adding its own steady stream of remodel and repair work. Newcomers here search Google first and call whoever answers — a missed call doesn't get a callback, it gets a second search.
It answers from your price book and your calendar — and when a call is truly urgent, like a refrigerator failure with insulin stored inside, it follows your emergency protocol and gets a human involved immediately.
Small service businesses miss roughly 8 calls a week. If just 35% of those would have booked at an average appliance repair ticket of $220, that's $2,464/month walking to competitors — about 25× what FrontDesk costs.
Yes — brand, model, symptom, error code, age. Your tech arrives with the likely part on the truck instead of making two trips.
It states your trip/diagnostic fee up front and how it applies toward the repair — your policy, worded consistently on every call.
If your calendar has room, it fills it. Same-day availability is your biggest edge over manufacturer service queues, and the AI makes sure callers know it.
It sounds natural and never pretends to be human if asked. Most callers just notice they got an instant, helpful answer instead of voicemail — which is what they actually care about.
About 20 minutes. You answer a guided questionnaire about your services, prices, hours, and booking rules, forward your number, and you're live. No hardware, no new phone number needed.